Support
Help & Info
Everything you need to know about ordering, activation, payments and support at OTTXSHOP.
1. Choose a product
Browse the catalog, filter by category or search by name. Each card shows the exact price in INR and an approximate USD equivalent.
2. Confirm on WhatsApp
Tap Shop Now to message us. We confirm stock, share payment details and guide you through the order.
3. Get activated
Share your registered email after payment. We activate the plan directly on your account and notify you once done.
Frequently asked questions
How do I place an order?
Click the Shop Now button on any product. It opens WhatsApp with the product name and price already filled in. Confirm availability with us, make payment, and share your registered email for activation.
What payment methods do you accept?
We accept UPI (Google Pay, PhonePe, Paytm, BHIM), bank transfer and major Indian wallets. Payment details are shared only after we confirm the product is in stock.
How long does activation take?
Most activations are completed within a few minutes to a few hours after payment confirmation. Some enterprise or rare plans may take up to 24 hours.
Will the plan be on my own account?
Yes. We upgrade or activate the subscription directly on your personal account using your registered email. You never have to share your password.
Are these genuine licenses?
Yes. We source authorized keys, reseller upgrades or official redemption methods. No shared accounts, no cracked tools, no illegal licenses.
What if activation fails or the key doesn't work?
Contact us on WhatsApp immediately. We will troubleshoot or replace the key at no extra cost if the issue is from our side.
Do you offer refunds?
Refunds are handled case by case. If we cannot deliver the product you paid for, you get a full refund. Once a license is activated on your account, refunds are generally not possible.
Can I get a custom quote for multiple tools?
Absolutely. Message us on WhatsApp with your requirements and we will put together a discounted bundle quote.
Contact support
Fastest help is on WhatsApp. Message us any time for order status, product questions or technical issues.
Chat on WhatsApp